Poul Ankers Gade 2, 4
1271 København K
+(45) 20 60 72 99
Derant performs Incident Response for existing and new clients. For details, please refer to our section Incident Response.
Derant offers full support Service Level agreements for our solutions as per your need.
Three basic support schemes are used:
- Support to a self-service solution. Derant can provide the necessary training to perform advanced analyses and for optimal usage of the solutions.
- Partly managed solution. You decide how much you want to operate as self-service and Derant handles the rest. Derant offers the necessary training to perform advanced analyses and for optimal usage of the solutions.
- Fully managed. Derant manages the solution and ensures you are constantly on top of the activities in your network.
If you need support for your existing Derant solution, please refer to the support details of your SLA.